Frequently Asked Questions

Are all of your products really organic?

Faq Baby It's a sensible question, especially in light of the many products falsely claiming to be natural or organic. You can click on Read My Ingredients on each product page to find out exactly what is in each product. You can also check our labels for the organic certifier (In our case, Oregon Tilth or OTCO) for extra assurance.

All Earth Mama Angel Baby teas, Angel Baby Bath Blossoms and Postpartum Bath Herbs are USDA Certified 100% Organic. Angel Baby Shampoo & Body Wash, Calm & Clean Hand to Toe Wash, Natural Non-Scents Hand to Toe Wash, and Happy Mama Hand to Toe Wash are NSF/ANSI 305 Certified Contains Organic Oils. Angel Baby Lotion and Earth Mama Body Butter are NSF/ANSI 305 Certified Contains Organic Ingredients.

Each Earth Mama Angel Baby product has as many organic ingredients as we can pack into it, but some essential ingredients aren't available as organic yet. And of course Earth Mama products are free from toxins and any worrisome ingredients, like artificial preservatives, fragrances, dyes or surfactants


But what does "organic" really mean?

It means that the plant was grown with respect for the earth, the soil, the farmer and you, the consumer. Certified organic farms adhere to strict standards, growing crops without the use of harmful pesticides or the usual dose of toxic chemical fertilizers. Manufacturers of certified organic products have to undertake a monumental process that assures consumers of the purity of each ingredient, process and final product, through every stage of manufacture. Click on over to Mama's Reading Room and check out the articles under the heading "Why Organic?" for more information.


Why aren't ALL of your ingredients organic?

Simply put, some ingredients just don't exist in an organic form, and some ingredients are not available certified organic. Sometimes the herbs we use are not cultivated, they grow in the wild and are harvested with respect for sustainability and the integrity of the plant population. Since Mama is a member of United Plant Savers, we do our best to support practices that ensure healthy population of herbs growing in the wild. You will see these herbs listed as "wild harvested."


What's your position on the use of palm oil?

We share your concerns about deforestation and conservation, which is why we use only sustainably harvested palm oil in Earth Mama Angel Baby products. Our passion about caring for mamas extends to Mother Earth too, and we strive to use herbs, oils and butters that are grown and harvested only in ways that honor the earth, her people and her resources.


Do you use lanolin, SLS, parabens or other synthetic preservatives?

No, and we never have.


Should I be worried about using that stuff?

There are a lot of uneasy concerns about some of the ingredients commonly used in personal care products. Mama never wants you to have to worry about those things, so she has worked very hard to formulate the purest, safest products for mamas and babies. Over the years Mama has gathered a LOT of research, which she loves sharing, and she encourages you to educate yourself. Please visit Mama's Reading Room for informative articles on Hidden Carcinogens in Baby Care products, or Sodium Lauryl Sulfate.


If you don't use synthetic preservatives, what do you use to preserve your products to make sure they are safe and free of bacteria and mold?

All Earth Mama oil-based products, salves and massage oils don't contain water so they don't need a preservative to keep out the unpleasantries that can grow there.

Lotions, on the other hand (or knee, or elbow), are made by emulsifying (blending) oils and water. And because of their rich, organic and natural ingredients, they can become a perfect medium for nasty bacteria or mold. To combat that, our 100% organic preservative system is a certified organic alcohol extract of skin healing and moisturizing organic herbs. Beneficial to you, and safely preserved too!


Where is the expiration date on Earth Mama products?

We use a simple code that is our Sell By/Best By date as well as our batch and lot code. You will find a printed number that looks like this: 201409. In that example, 2014 is the year and 09, September is the month by when the product is guaranteed to be at its best.


I have an expired product - will it hurt me, or my baby?

We stamp a Sell By date on all of our products as a freshness guide for our resellers and customers, but this isn't an expiration date. To be sure of the quality of our products we keep a sample from each batch of each product we make. Some products in this sample inventory are over five years old and are still just fine! That said, you should always use your own best judgment, if it smells "off," don't use it. You can extend the life of oils and salves by making certain they stay cool and out of direct sunlight. So, don't store Earth Mama Angel Baby products on a windowsill or in the trunk of your car and they should be fine for at least a year past the Sell By date.


I need to know if your products will irritate my or my baby's allergies.

You are the best judge of what is safe for you and your baby. You know your body best. Please look at the Read My Ingredients lists to see if any of your known allergens are in our products. If you have specific questions or concerns about product safety, allergies or ingredients, it is always best to consult with your Midwife or Naturopathic Doctor or another trusted healthcare professional who is knowledgeable about the use of herbs during pregnancy and when breastfeeding a baby.


I am vegan, are all Earth Mama products vegan and cruelty-free?

Yes they are! We use no animal products (like lanolin), and our balms are made using plant based wax instead of beeswax.


Why are there little white specks in my Natural Nipple Butter and Angel Baby Bottom Balm?

The white specks are shea butter and may appear in Angel Baby Bottom Balm, Natural Nipple Butter or Earth Mama Bottom Balm. When shea butter is cold, it solidifies. When it is warmed by contact with your skin, it should quickly melt and become a soft consistency again. Products made with natural ingredients, like herbs and essential oils, may vary in appearance across lots and final product batches, as they have no yucky additives to create false consistency.


Is Angel Baby Bottom Balm good to use with cotton diapers?

You bet! In fact, we've received wonderful feedback from you - our customers - as well as cloth diaper companies , saying that Angel Baby Bottom Balm is the BEST with cloth diapers!


Do I need to wash the Natural Nipple Butter off my breasts before breastfeeding my Angel Baby?

No, it's safe for both you and your angel baby. Read my ingredients!


Great! I want to place an order. How long will my order take to arrive?

Please see our Order Information page. If it doesn't tell you everything you need to know, you'll find a list of mamas you can email with questions.


Do any stores near me carry Earth Mama Angel Baby® products?

We hope so! Please check our online Store Locator to find stores in the US and Canada. If you are outside the US or Canada, please email our OrderMama to get information on where to find Earth Mama Angel Baby(r) internationally.


I have a store and I would love to resell your products, do you have a wholesale program?

We sure do! Go to our Wholesale Inquiries page to get started. If you have an online store, check out our Affiliate Program as an additional option.


How do I heat my Booby Tubes™ if I don't have a microwave?

One of our intrepid Mama's Helpers took this question on, and took some Booby Tubes™ home for a little experiment in her own oven. The results were terrific - as long as you don't forget to take the Booby Tubes™ out of the oven! Preheat your oven to the lowest setting (that was 170 degrees on Mama's Helper's oven), place your Booby Tubes™ in an oven-safe dish, away from the heating element, and heat them for 10-15 minutes. After 15 minutes they don't seem to get much warmer, so that seems to be all the time they need. Please set a timer and keep a very close eye on them while they are in the oven! One advantage of the microwave is it shuts off automatically, so with a regular oven you'll have to be more diligent.


How do I clean my Booby Tubes™?

Just wipe the outside 100% organic cotton with a damp cloth. It is important that you don't submerge them in water (or put them in a washing machine) as they are filled with flax seeds and if they get wet, they may sprout (really!!).


Why do you use plastic bottles and jars? Why don't you use glass bottles and jars?

Earth Mama Angel Baby’s commitment to honor the earth and her valuable resources extends to our packaging as well as our natural and organic ingredients. We are even the proud recipients of the BRAG (Business Recycling Award Group) for our green practices, and we are always looking for ways to better what we do. At this point, the plastic PET bottles and jars we use are the safest containers for both our products and our customers. Our containers are colored to keep out harmful UV rays. The PET we use is the most readily recyclable and the safest plastic manufactured.

We’ve asked our trusted expert at The Soft Landing to weigh in on our use of PET: “In some cases, PET makes an excellent alternative to glass. PET bottles and jars not only weigh less and recycle well, they provide a necessary measure of safety for products that are carried in diaper bags and stored around the bathtub. PET has been shown to store skincare products containing essential oils remarkably well because it has a high permeability resistance rating. This is necessary because essential oils are powerful substances with a myriad of properties and potencies. When mixed with a carrier (lotion, oil, balm or salve), the essential oil's potency is diluted. While the essential oil’s capacity to infuse the lotion with aroma and herbal attributes is not diminished, its capacity to damage plastic is.”

Earth Mama Angel Baby products were originally packaged in glass, until we got reports of breakage, and found out a woman was cut opening a jar of Natural Nipple Butter that had broken in transit. The last thing we want to do is hurt a mama with sore nipples! And we know how containers can end up bumping and slipping around changing tables and bathrooms, and can end up in little mouths too, so we choose to package our products in tumble and teething resistant plastic jars.

Our opinion is that glass presents a much bigger safety concern than plastic. And as always, we're looking for the safest, purest way to keep mamas and babies happy!


 
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Mama's TestimonialsRead More >>

"I bought my friend an Earth Mama gift basket for her baby shower and she loved it. Everybody 'oooohed and aaahhhed' at what a cool gift it was." Angelica H. Burbank, CA
"After battling with severe diaper rash for what seemed to be an eternity and trying every diaper rash cream and treatment available and ending up having to give my baby antibiotics because his skin was tearing the rash had gotten so bad, I found your Angel Baby Bottom Balm while searching online for a cure. I was skeptical at first, as I had tried so many products only to have them fail. None of them offered the relief they promised. I ordered the "Little Something for Baby's Sore Bottom" package and washed his bottom with the Angel Baby Diaper Rash Soap upon arrival and applied the balm. After one application of your Angel Baby Bottom Balm I noticed a tremendous difference by the next diaper change. By morning the redness was completely gone. Thank you so much for giving my little man the relief he needed. Your shipping was incredibly fast as I ordered late in the day and my order was shipped the same day. Again THANK YOU!!" Georgia Mom of 2
"Angel Baby Bottom Balm is more than just a diaper rash cream. I use this on my son's entire body. It works miracles for my son's eczema. I can't get enough of it!" Kia A. Hughson, CA
"I received a jar of Angel Baby Bottom Balm from my mother. I have to say, this was the best goodie yet. I used it several times on my 9 month old angel Natalie's bottom for rashes. One application right before bedtime, and by morning, the rash is gone. She also developed a yeast-type infection from her chubby thigh creases (love them!), and her pediatrician wrote a prescription for cream. I never filled it, as I tried the Angel Baby Bottom Balm and it worked - in 2 applications! I also used it on my 5 1/2 year old son, who had what appeared to be a burn on his arm, and it cleared up in a day or two. Thank you, and thank you again. You have a believer in me (and my angels)!" Carol C.
"I just wanted to send a rave review and thank you for your Bottom Balm. My son is 20 months old and for quite some time now has suffered near-chronic diaper rash. He has extremely sensitive skin and it seemed that we could do nothing to prevent the diaper rash from returning. My sister had given me a newborn gift set from Earth Mama Angel Baby that included a jar of the Angel Baby Bottom Balm; I'd just never used it. So, I gave it a try. Within a very short period of time, the balm totally cleared up my son's rash. We have been using it after every diaper change now for a month, and I have to say, the appearance of the skin on his bottom is 100% better. I've also used the balm on some of his cuts and scrapes and have noticed that they heal quicker. I just want to thank you for an incredible product. I had tried EVERYTHING on the market - every single brand of diaper cream and nothing came remotely close to your product's effectiveness. I am very into reading labels, so I also appreciate the organic and all-natural aspect of your product as well. My son asks for the balm by name. When it's diaper change time, he yells, "Bom! Bom! Bom!" and after I put it on, he will say "ahhhhh!" So thank you so much - I'm pregnant with our second baby and I will use this from the get-go with him/her." Very truly yours, S. O. Philadelphia, PA
"EMAB got me through this pregnancy! I had heartburn like you WOULDN'T BELIEVE...the Earth Mama Heartburn Tea REALLY DID help! Had a c-section and have been using the C-Mama Healing Salve&trade. I am unable to breastfeed due to medical reasons, so that No More Milk Tea came in very handy as I tried to "de-gorge" my poor boobs, who have now gone back to their droopy selves! And of course...the Angel Baby Bottom Balm. I change her and she is ALL RED, put on the Angel Baby Bottom Balm and the next change...she is white again! I'm so glad I can actually use the products. Of course Amaya, my oldest, loves her Angel Baby Shampoo and Body Wash and now I have real baby to use it on. I just wanted to let you know that you create some really sweet products! xoxox," Julie K. Portland OR
"SO, I'm emailing because I have to tell you how fabulous the Angel Baby Bottom Balm is!!!! Emily has not really suffered from diaper rash at all (we love changing her diaper), but now that she's sleeping longer at night, she did indeed get some diaper rash. I put the Angel Baby Bottom Balm on and poof! The diaper rash was gone and has stayed gone. It's FABULOUS!!!!!!!!!!!!!!!!!! And it smells great for me!!!" Leslie B.Bellybar
"I just wanted to say how much I love your products. We are very conscious of the products we use for ourselves and our baby boy, and we love how earth friendly and body friendly you have made your products. We have used the Earth Mama Bottom Balm, New Mama Bottom Spray, Angel Baby Bottom Balm, Angel Baby Oil, Natural Nipple Butter and Natural Stretch Oil and find that all of these products are top of the line. I have recommended them to all of my friends with children. Not only are your products safe, but they are incredibly effective. Thank you for making high quality products that are perfect for our angel baby and his earth mama." Jodi R. P. Castle Rock, CO
"I had my baby this past November and due to his congenital heart defect and other complications we are still in the ICU at Children's Hospital in Boston. He had gotten his first diaper rash and I brought in the Angel Baby Bottom Balm and it cleared it right up! Not only that, he gets fussy when being changed, but settles right down when I put the balm on. The nurses love the product as well and everyone raves about it. I will certainly tell everyone how wonderful it is and I can't wait to try more products. You are truly a great company. Thank you for taking the time to make such a great product, it has made our hospital life a little easier :-)" Becca mom to Jasper!
"We really love your Bottom Balm as well and that is something which I have passed onto a number of friends. It was first recommended to me by a maternity nurse here in the UK when I first had my baby and ever since I started using it, I loved it and had my mums bring back more every-time she travelled to the UK to visit me. These little jars last forever and we have them stashed everywhere - changing station, diaper bags, in the car, the pram, my purse! Since then, I have also passed on some jars to friends in Germany and Switzerland and they too have grown addicted to it. Luckily we all have families in the US to carry these little jars of love back to us. It is wonderful to have such an effective balm which is all natural and organic and doesn't smell medicated or artificial. It outperforms all the medicated stuff on the market and everyone who has tried it really loves it for their babies. A bonus side benefit - the scent (can't find the correct words to describe it but the clean smell) seems to neutralize the strong smell of older babies' wet nappies once they start weaning. We love your products and thank you and your team for being devoted to making our lives with our new angels that much more enjoyable, naturally!"
Many thanks again! Laura
"Just wanted to write and say thanks for a TERRIFIC product! I've only used the Angel Baby Bottom Balm, but am excited to try other products and wanted to let you know you have one new happy customer! I was turned on to the Bottom Balm by a friend in another state and was excited to learn at Babyworks the other day that you are an Oregon company! The Angel Baby Bottom Balm has been such a wonderful product for my son who gets very mild diaper irritation on occasion, but who also wears cloth diapers, so I had to be careful about what I put on him. Then recently I scraped my arm on a tree and used the Bottom Balm on the large scraped area. Healed me up perfectly!"
Thanks again! Kimberly P. Portland, OR
"I can't tell you how thrilled I was to receive your Angel Baby Kit. I want only the best for my angel baby and your products are it! Thanks for your wonderful baby line... I feel great about using them on my precious one." CatherineCharlestown, MA
"The nine women in my book club went bananas when I presented an Angel Baby Kit to our new mom Theresa! They loved the Earth Mama Angel Baby products!" Barb R. Tualatin, OR
"I received some Angel Baby Bath Blossoms as a gift for Christmas and used it tonight on my little angel within 20 minutes of her bath she was sound asleep!! What an amazing product!! Incredible!!!! Thank you so much I will certainly be ordering more of it!" Becky W. LaGrange, GA
"I just got my order for Angel Baby Lotion and Angel Baby Shampoo and Body Wash. It's great to finally find something safe and organic without parabens. My son's skin drank it right up and he smells so yummy. It reminds us of orange creamsicles. My husband, my baby and myself all love it. Thank you so much for providing all these great, and most of all - SAFE products." Mary C. Middletown, NY
"My baby uses your Angel Baby Lotion like it's going out of style. This the ONLY thing that works for his eczema on his poor little back. My son is happier and healthier because of you! I appreciate it beyond words!" Kristin T. General EMAB enthusiast, New Lenox, IL
"My son Tristan and I absolutely adore your products — we use the Angel Baby Lotion, Angel Baby Shampoo & Body Wash and Natural Nipple Butter daily (I put this on his cradle cap and chapped cheeks, too)! Thanks for making such amazing, worry-free products for mama and baby :)" Marianne and Tristan
"Oh my yumminess! I love the products I have ordered over the last year from Earth Mama Angel Baby!! I am constantly searching for organic options for myself and my lovely babies. I have used the Earth Mama Body Butter, Angel Baby Lotion and Angel Baby Shampoo and Body Wash exclusively for a year now. My husband LOVES the smell of our skin, and since we all smell gently of tangerines and line dried linens, who can blame him! Your products are good for the skin, the environment and greatly put my mind at ease as to what I am slathering all over my kids, and myself. Your washes and lotions are heavenly, thank you!" Andrea
"We love your Earth Mama and Angel Baby products! I used most of your Postpartum Recovery products. For more than a year we have regularly used the Angel Baby Lotion, Angel Baby Shampoo and Body Wash, Angel Baby Bottom Balm, and Angel Baby Diaper Rash Soap on our 16 mo. old daughter. We also use the Angel Baby Bath Blossoms on occasion. We love the new 1 Liter refill size in the Angel Baby Shampoo and Body Wash and wish the lotion also came in a larger bottle. Seems like we go through a ton of it! Thanks for making gentle, safe, and wonderfully-smelling products! Jennifer S. Austin, TX
"I had another Angel Baby this year and have used nothing but your products on her delicate skin. It may be just me, but she always seems to smile even wider when I use the Angel Baby Shampoo and Body Wash and finish off with the Angel Baby Lotion and Angel Baby Oil after her bath. Thank you, thank you, thank you for selling natural, chemical-free products that I can feel good about putting on my Angel Babies!" Cathy from Westmont